Frequently Asked Questions

Based on our experience, we have compiled a list of frequently asked questions (FAQs) and corresponding answers about our clinical & financial software and the services we provide.


RHS is a fully-integrated financial and clinical software solution for SNFs and ALFs.

We have a bi-directional interface with many other vendors, including pharmacies, labs, radiology companies, RHIOs, rehab companies, analytics, and more.  See our ‘Partners’ page for a comprehensive list.

Yes! We offer standards sets of all documentation, but we offer customizations as well.

No, you can license only financial, or only EMR.  We will work with you for a customized solution to suit your group/facility’s needs.

Yes, we have a mobile app available.

Yes, we have many Enterprise reports available.

Go to the Client Portal section of this website and log in to download the appropriate shortcut for your desktop, or for the link to access the mobile site

RHS offers 24/7 support for our EMR software, and 9-5 support M-F for everything else.  Our phone number is 718-338-2400.  For EMR help via email:

In VISUAL, click the ‘News’ button for documentation on new releases and enhancements, and follow up on LinkedIn for updates